PALO ALTO, Calif., April 3, 2002 -- TIBCO Software Inc. Wednesday announced that the City of Detroit has selected Enterprise Application Integration (EAI) solutions from TIBCO to automate and manage processes for its Water and Sewerage Department (WSD).
The WSD is the single largest waste water treatment facility in the world. TIBCO ActiveEnterprise™ and TIBCO ActivePortal™ solutions were selected to create a scalable platform and Web portal interface for the WSD, integrating more than 138 disparate applications and systems. TIBCO's solution connects the WSD's intranet to a Web portal to streamline common processes such as maintenance management, internal operational reporting and capital improvements programs.
Prior to the TIBCO implementation, the WSD faced challenges directing the appropriate information to the appropriate people in a timely and effective manner. The WSD was saddled with incongruent enterprise applications and systems, an unwieldy intranet and an outdated reliance on manual processes of assessment and reporting.
They sought a comprehensive solution for enterprise- wide deployment that would update and improve their business processes and assist them in the migration from manual to electronic processing.
After conducting an extensive evaluation of multiple products on the market, the City of Detroit selected integration solutions from TIBCO to improve the workflow of reporting processes that relied on human intervention and to provide sophisticated monitoring of distributed applications and systems throughout the enterprise in a centralized, real-time view.
"As a waste water treatment facility, we are under close scrutiny by the state and the federal government to meet a certain level of standards," said Kevin Quiggle, IS manager, City of Detroit Water and Sewerage Department. "It is absolutely essential that our business processes operate flawlessly. With the implementation of TIBCO, we can now automate business processes and the flow of information between systems, giving our employees the tools they need to do their jobs effectively. TIBCO's technology has enabled us to evolve our business processes into a reliable, efficient network that will stand up under observation."
TIBCO ActiveEnterprise and TIBCO ActivePortal solutions enable maximum efficiencies for the Information Systems (IS) department, providing management and decision-makers with unprecedented access and interaction to business- critical information. Through the portal, users can access up-to-the-minute reports, flag priorities, drill down to details and history, review trends, and provide real-time feedback and approvals. The City of Detroit's decision to upgrade its electronic processes and reduce manual paper transactions has already shown improvements in the overall quality and integrity of its business processes.
"The Water and Sewerage Department of Detroit is working with TIBCO to create a more efficient, electronic means of doing business-easing management issues and reducing overhead costs," said Murat Sonmez, senior vice president for TIBCO Software. "Our success with the WSD is an example of how TIBCO technology can revolutionize business process management for municipalities across the country."
About TIBCO ActivePortal
TIBCO's ActivePortal is a next generation portal platform for integrating business users with all aspects of the enterprise. With ActivePortal, business processes are integrated to the user desktop, users can manage business processes by exception, and users can access critical business information in a personalized, integrated, real-time fashion.
About TIBCO ActiveEnterprise
TIBCO ActiveEnterprise is a comprehensive line of integration products that enable businesses to leverage their existing Information Technology (IT) investments and create an integrated network of incompatible applications and databases to automate business processes and lower cost of ownership.
TIBCO's solutions are rapidly emerging as the de facto standard for business process integration with TIBCO ActiveEnterprise powering more than 1,400 blue-chip companies worldwide. As a leader in the integration market, TIBCO is enabling customers to maximize both the legacy and future technology investments of their specific network infrastructure and service management capabilities.
About TIBCO Software Inc.
TIBCO Software Inc. is a provider of total business integration solutions delivering infrastructure software that enables businesses to seamlessly integrate business systems in real-time. TIBCO technology was first used to digitize Wall Street and has since been adopted in diverse industries including financial services, telecommunications, electronic commerce, transportation, logistics, manufacturing and energy. TIBCO's global customer base includes 1,400 customers such as NEC, Dynegy, BP, eBay, US Bank, The Limited, Delta Air Lines, Philips, AT&T, Pirelli, Yahoo! and Cisco Systems. Headquartered in Palo Alto, California, TIBCO can be reached at 650-846-1000 or on the web at www.tibco.com.
