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Utilities Inc. launches new customer care and billing system
Utilities Inc. (UI), a national water and wastewater service corporation, announces the implementation of Oracle's Customer Care and Billing System. The new system which went on-line June 2, represents the culmination of a 2-year, multi-million dollar project that also included the implementation of Oracle's JDE Enterprise in Dec. 2007. This new system will replace the current billing system by combining both the customer service and field operations systems with the billing system...