Hallowell Water District is a small water supplier with approximately 850 customers. Zach Lovely, superintendent, is the only full-time employee and serves Hallowell and small areas of Chelsea and Farmingdale, Maine. To help improve efficiency and accuracy in the field, Lovely had a mission to better utilize Hallowell’s maps.
Hallowell’s water system dates back to the late 1800s. While there is some historical documentation, the district didn’t begin thoroughly documenting what went into the ground until the 1970s and 1980s.
“The district got to the point of ArcGIS Desktop that together with current paper maps gave insight into what was in the system and where it was,” Lovely said.
The district often runs on institutional knowledge. When a superintendent retires, the new one starts with only paper maps or computer files as a point of reference. Since water main lines and curb stop points are rarely moved, most asset location information was collected but key pieces and new infrastructure were missing. Lovely wanted to create
an online system of record to make this multidisciplinary
job easier, enable future employees to add and use data every day, and keep institutional knowledge gained by the previous superintendent.
Honey Badger Analytics enables small governments and municipalities with locational analytics that maximize organizational resources while decreasing loss of institutional knowledge.
“We often tell folks that they don’t need to be GIS experts. That’s our job,” said Bradford Folta, ArcGIS architect and owner of Honey Badger Analytics. “Part of our job is to make work easier by demystifying the Esri platform.”
Lovely worked with Honey Badger Analytics to migrate Hallowell Water District from ArcMap to ArcGIS Online. ArcGIS Online is a cloud-based mapping and analysis solution that met and exceed the district’s needs. Lovely uses ArcGIS Online to make maps, analyze data, share, and collaborate. It also enables off-site storage of data, access from anywhere, and use of ArcGIS Hub as the district’s website. ArcGIS Online is now the district’s data storage center.
Using ArcGIS Collector, Lovely can easily capture and edit data from the field. ArcGIS Collector integrates seamlessly with ArcGIS Online and works even when disconnected from the internet.
