Sacramento, Calif., February 8, 2002 - Hansen Information Technologies announced today that the City of Toronto, Ontario, Canada, has selected the company's Public Works Solution to manage the City's metropolitan linear assets of water, storm, sanitary and combined sewer.
The new system will be used by the Water and Wastewater Services Division (W&WW) of Works and Emergency Services to allow municipal staff to develop an integrated asset inventory of the City's public works system, generate work orders for scheduled and unscheduled maintenance, perform field inspections to safeguard assets, plan and schedule work activities, and provide activity-based cost information.
The Hansen contract includes software licensing, project management, data migration services, system integration and training with an estimated contract value of US$1 million. The Hansen system will replace a variety of manual and automated record keeping systems throughout the newly amalgamated City of Toronto. In 1998, seven municipalities, including the cities of Toronto, Etobicoke, York, North York, Scarborough, East York and the upper tier government of metropolitan Toronto plus the Scarborough Public Utilities Commission, merged to form a single metropolitan government to gain greater cost efficiencies in delivering services to its constituents and businesses.
In 1995, prior to the amalgamation, the City of Etobicoke was the sole user of Hansen's solutions. "We are very excited about this project. This will be Hansen Canada's largest municipal client, one that solidifies our dominance in Ontario," Hansen Canada's Vice President, Rob Corazzola said. "We look forward to working with the City to help meet their needs."
W&WW is responsible for maintaining 3,332 miles of water distribution, 2,574 miles of sanitary sewer, 808 miles of combined sewer, 2,817 miles of storm sewer, 52,900 valves, 40,460 hydrants, 120,000 maintenance holes, 470,000 water and 463,300 sewer service connections.
The new system will integrate customer service, preventive maintenance, parts inventory and resource planning functions, which should assist in streamlining business processes and decision support within the division. In addition, the system will be used to support the division's established Geographic Information System (GIS) database that is used to display various components of potable water, wastewater and stormwater data.
W&WW's new system will be used by over 200 employees, and will allow them to provide information and respond to customer requests in an efficient and cost-effective manner. The implementation of the new system begins immediately and is to be completed within six to eight months.
About Toronto's Works and Emergency Services
Works and Emergency Services, through seven divisions, provides water and wastewater, solid waste, transportation, fire, ambulance, support and technical services to the new City of Toronto. The department has approximately 9,300 employees, and has operations from Pickering in the east, to the border with Mississauga in the west, and from the shores of Lake Ontario to York Region in the north.
The department provides essential services that affect the day-to-day life of Toronto residents. About the City of Toronto Located on the northwestern shore of Lake Ontario, farther south than Minnesota and Michigan, Toronto, "a world class city," with a population base in excess of 2.6 million, is Canada's gateway to the international marketplace.
Toronto is positioned to become the hub for goods, services and people throughout the western hemisphere due to NAFTA and other international agreements. The city offers maximum accessibility to all parts of its region via modern highways, air, rail and urban transit. The city is the region's financial, commercial and administrative core.
The restructuring of Toronto's municipal government has been one of the most ambitious undertakings in North America. Seven large municipalities and one public utilities commission have been combined, municipal and provincial responsibilities have been revamped, and property tax reformed. In 1996, Toronto was voted best global city for business by Fortune Magazine.
Toronto is known as "Silicon Valley North" with seven of the top 10 information technology companies, including the Canadian headquarters and research centers of Apple, Hewlett-Packard and Sun Microsystems. In 2001, the City had a $6.1 billion operating budget and $2.15 billion capital budget (in Canadian dollars).
About Hansen Information Technologies
Hansen Information Technologies is a provider of application solutions that help manage the operations of egovernment. In addition to providing the nation's Citizen Call Center solution for the state and local government market, the Company is the provider of Asset Management, Building Permit, Licensing, Code Enforcement, Public Works, Transportation, and Utility Billing solutions.
Designing corporate-styled solutions geared specifically for government, the Company offers a frictionless architecture that manages the Internet, back office and field communications between citizens, business and government. The combination of Hansen's public sector business process models, implementation methodologies and technical expertise enables Hansen to deliver tangible economic benefits to state and local governments.
Hansen has a GSA contract and is listed on GSA Advantage. For more information, please visit Hansen's Web site at www.hansen.com, or call 800- 821-9316. Please contact Rob Corazzola, Vice President, Hansen Canada, at (905) 272-5929 for more information about this project.
