Knoxville Utilities Board upgrades GIS solution to support water, public services

July 23, 2009
KNOXVILLE, TN, July 23, 2009 -- The Knoxville Utilities Board (KUB) will replace its geospatial data system with Telvent's ArcFM™ Geographic Information System (GIS) and ArcFM extensions to support its four public services...

• Smart grid solution GIS selected to optimize and extend functionalities throughout the utility's systems

KNOXVILLE, TN, July 23, 2009 -- Telvent, the IT company for a sustainable and secure world, announced today that the Knoxville Utilities Board (KUB) will replace its geospatial data system with Telvent's ArcFM™ Geographic Information System (GIS) and ArcFM extensions to support its four public services.

Municipally-owned KUB currently provides electric, gas, water, and wastewater services to more than 439,000 customers in Knox County, Tennessee, and parts of seven surrounding counties. KUB chose ArcFM GIS - the central information system of smart grid strategies being implemented by utilities worldwide - to improve utility system models and process efficiency, and ultimately enhance its service to customers and community.

Through a competitive-bidding process, it carefully scrutinized GIS systems to find the best solution to meet its specific needs. KUB looked for a GIS that would help improve work efficiency throughout the utility businesses by accommodating subsequent asset management system integration. It also sought a system that would interface with more and easier-to-use tools that support asset-driven work across the organization, including tools for map editing, map production, query, and analysis.

KUB indicated its ArcFM users will be accessing more information, through a map interface, from enterprise systems such as the customer information system, outage management system, laboratory information management system, financial management system, supervisory control and data acquisition system, and data warehouse.

Further, the ArcFM solution will allow KUB to extend the core GIS with integrated ArcFM Server for web-based viewing, ArcFM Viewer for query and display, the Redliner extension for office or field redlining and sketching, the Inspector extension for feature attribute editing, and the Designer graphic design application.

Telvent is a global IT solutions and business information services provider that improves the efficiency, safety and security of the world's premier organizations.

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