UK water company pilots predictive maintenance solution

Aug. 29, 2022
Northumbrian Water, serving about 4.4 million customers, ran a successful pilot of Asystom’s predictive maintenance solution, AsystomPredict.

Northumbrian Water limited (NWL), a water company in the United Kingdom, is investing in a program dedicated to implementing predictive maintenance to prevent failures, provide uninterrupted service to customers, and reduce the costs of operation. As part of that program, NWL implemented a predictive maintenance solution to monitor the health of its critical equipment.

NWL provides service to just under 4.4 million customers. It operates 53 water treatment works, 394 water pumping stations, 341 water service reservoirs, 26,200 km of water mains, 410 sewage treatment works, 1,007 sewage pumping stations, and 30,106 km of sewers.

NWL tested various predictive maintenance solutions to prevent failures and monitor the health of their critical equipment. AsystomPredict was selected as part of a pilot to choose the best solution.

During the trial in June 2021, within days of being installed on a pump, a lubrication leak was detected thanks to a spike in ultrasound levels and an alert was generated. The team was able to make the repair without any damage to the equipment or a costly shutdown. Now, NWL has deployed AsystomPredict on 8 sites so far, with more to follow.

 “We have developed a great working relationship with Asystom over the last 12 months and found them to be responsive and knowledgeable, helping us gain early detection of potential asset failure and allowing us to make proactive interventions,” says Dave Watson, reliability engineering manager at NWL. “The multi-sensor beacons have proved accurate and quick to deploy and the incident advisor has given us useful insight into the causes of failure at an affordable cost.

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